These Terms and Conditions govern your use of the ricardo.com website (the "Website") and your relationship with Ricardo (we, us or any synonym of such). Please read them carefully as they affect your rights and liabilities under the law. By accessing any part of the Website you will be deemed to have accepted this legal notice in full. If you do not agree to these Terms and Conditions, please do not use the Website. Ricardo may revise this legal notice at any time by updating this posting. You should check the Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the Website.
The Website has links to other services including the e-Store, for the sale and purchase of various goods and services; rQ, Ricardo Exchange, Lean Boost Direct Injection, Global Test Environment, Software, I-MoGen Hybrid Vehicle and such other information services that may be included on the Website now or at any time in the future (the "Information Services"). Please note that to use any of the Information Services provided on the Website, you are required to register as an authorised user on the Website.
1. USE OF THE WEBSITE
1.1 The Website is provided to you free of charge for your use subject to these Terms and Conditions. By using the Website you agree to be bound by these Terms and Conditions.
1.2 These Terms and Conditions govern your use of the Website, the e-Store and all other Information Services provided in connection with the Website.
We may update these Terms and Conditions from time to time without notice including amended Purchase Terms, by posting them on the Website. If you do not wish to accept the new Terms and Conditions you should not continue to use the Website, the e-Store or any other Information Service. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms and Conditions.
3.1 You may access most areas of the Website without registering your details with us. Certain areas of the Website are only open to you if you register.
3.2 To register with the Website you must be over eighteen years of age.
3.3 Responsibility for the security of any passwords issued rests with you.
3.4 You must ensure that the details provided by you on registration or at any time are correct and complete.
3.5 You must inform us immediately of any changes to the information that you provided when registering by updating your account.
4. PASSWORD AND SECURITY
4.1 When you register to use the Website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting the e-Store (see below for contact details) immediately.
4.2 If We have reason to believe that there is or there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account in accordance with Clause 10 below.
5. EXCLUDED SERVICES
The services provided by the Website do not include the provision of computer or other necessary equipment to access the Website. To use the Website you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.
6. INTELLECTUAL PROPERTY
6.1 The content of the Website is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from Ricardo.
6.2 No licence is granted to you in these Terms and Conditions to use any trade mark of Ricardo or its associated companies.
6.3 You are permitted to print and download extracts from the Website for your own use on the following basis: (a) no documents or related graphics on the Website are modified in any way;
(b) no graphics on the Website are used separately from the corresponding text; and
(c) Ricardo’s copyright and trade mark notices and this permission notice appear in all copies.
6.4 Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by Ricardo or its licensors. For the purposes of this legal notice, any use of extracts from the Website other than in accordance with clause 6.3 for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.
6.5 Subject to clause 6.3 no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission.
6.6 Any rights not expressly granted in these terms are reserved.
7.2 You may not use the Website for any of the following purposes:
disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, pornographic, liable to incite racial hatred, discriminatory, manacing, scandalous, inflammatory, blasphemous or otherwise objectionable material;
transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice or infringe the rights of any third party in any country in the World;
gaining unauthorised access to other computer systems;
interfering with any other person's use or enjoyment of the Website;
breaching any laws concerning the use of public telecommunications networks;
interfering or disrupting networks or web sites connected to the Website;
for which you have not obtained all the necessary licences and/or approvals;
which is technically harmful (including without limitation, computer viruses, logic bombs, Trojan horses, harmful components, corrupted data or other malicious software or harmful data; or
making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
7.3 Ricardo reserves the right to refuse to post material on the Website or to remove material already posted on the Website.
7.4 Ricardo shall fully co-operate wiith any law enforcement authorities or Court Order requesting or directing Ricardo to disclose the identity or locate anyone posting any material in breach of clause 7.2.
7.5 You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:
any claim by any third party that the use of the Website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
any claim by any third party that the use of the Website by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Website by you.
8. AVAILABILITY OF THE WEBSITE
8.1 Although we aim to offer you the best service possible, we make no promise that the services on the Website will meet your requirements. We cannot guarantee that the services will be fault free. If a fault occurs in the service you should report it to the e-Store (see below for contact details) or by email at e-Store@ricardo.com and we will attempt to correct the fault as soon as we reasonably can.
8.2 Your access to the Website may be occasionally restricted (without notice in the event of systems failure) to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can. Ricardo shall not be liable if for any reason the Website is unavailable at any time or for any period.
9. RICARDO'S RIGHT TO SUSPEND OR CANCEL YOUR REGISTRATION
9.1 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.
9.2 You can cancel this agreement at any time by informing us in writing to the address shown below or by e-mail to firstname.lastname@example.org. If you do so, you must stop using the Website.
9.3 The suspension or cancellation of your registration and your right to use the Website shall not affect either party's rights or liabilities.
9.4 Clauses 6, 7, 9, 10, 13 and 15 of these Terms and Conditions shall survive cancellation.
10. RICARDO'S LIABILITY
10.1 The Website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
10.2 The Website provides content from other Internet sites or resources and while we try to ensure that material included on the Website is accurate and complete, the material on the Website may be out of date and we make no commitment to update such material. We may make changes to the material on the Website or to the products and prices described in it. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct the inaccuracies as soon as we reasonably can.
10.3 In particular, we disclaim all liabilities in connection with the following:
incompatibility of the Website with any of your equipment, software or telecommunications links;
technical problems including errors or interruptions of the Website;
unsuitability, unreliability or inaccuracy of the Website; or
inadequacy of the Website to meet your requirements.
10.4 Ricardo, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of Ricardo's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.
10.5 Nothing in these Terms and Conditions shall exclude our liability for personal injury or death caused by our negligence (as such term if defined by the Unfair Contract Terms Act 1977) or misrepresentations as to a fundamental matter or any liability which cannot be excluded or limited under applicable law.
11. THIRD PARTY WEBSITES
11.1 As a convenience to you, the Website may include links to other web sites or material which are beyond our control. We are not responsible for content on the Internet or World Wide Web pages on any other site outside the Website.
11.2 Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. Ricardo has not reviewed all of these third party websites and does not control andis not responsible for these websites or their content or availability. Ricardo therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.
12. ADVERTISING AND SPONSORSHIP
Part of the Website may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the Website complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.
13. APPLICABLE LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.
14. INTERNATIONAL USE
We make no promises that materials on the Website are appropriate or available for use in locations outside the United Kingdom, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
15.1 You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
15.2 If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
15.3 No failure or delay by Ricardo in exercising any of its rights under these Terms and Conditions shall be deemed to be a waiver of that right and no waiver by Ricardo by any breach of these Terms and Conditions shall be considered as a waiver of any subsequent breach of the same or any other provision
15.4 We shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond our control.
15.5 A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
15.6 The Website is owned and operated by Ricardo UK Limited a company registered in England and Wales whose registered office is at:
Why we collect information
All information collected is to improve the user experience. Key areas for continued improvements directed by our intellectual application of information gathering are: Navigation, Simplification, Relevant Content and Clear Representation.
How we collect your information
During the course of your visit to our website there are a number of ways information about you may be collected. An obvious example would be if you completed an online form requesting further information about our services.
Information can also be collected with the use of Information gathering technologies such as cookies and log files. These both help us identify what areas of the site you have visited and how you got there. This information can help us to improve the content and structure of the site.
We use a number of different cookies on our site. The following tables list the cookies that we use, and what we use them for. You can find out more about cookies at http://www.aboutcookies.org
1. Session cookies
We use session cookies to ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.
Ricardo uses suppliers who also set cookies on the Ricardo.com website on its behalf in order to deliver the services that they are providing
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These cookies are set by the Google Analytics Software. Ricardo use Google Analytics to track and analyse visitor information such as browser usage, new visitor numbers and response to marketing activity which helps us to improve the both our marketing activity and the website.
Most browsers are set to automatically accept cookies. If you do not wish your progress through the site to be tracked then all recent versions of popular web browser have the option to not accept cookies. However by choosing not to accept cookies aspects of the site performance and user experience may be affected
If you do not wish your progress through the site to be tracked then your web browser should have the option to not accept cookies. This will not affect your access to the majority of information available on our website.
How we use your information
We may use your information for internal marketing, to personalise your experience on our website and to send you information about services we think you'd like to hear about. We do not disclose any information you provide via the site to any third parties, except where it is required by law - for example to prevent or detect crime.
How we protect your information
We are committed to protecting your privacy. We will only use the data which we collect about you lawfully in accordance with the Data Protection Act 1998. Ricardo is registered with the Information Commissioner responsible for the Data Protection Act.
We take all reasonable steps to protect your personal information from loss, misuse, and unauthorised access, disclosure, destruction or alteration. We use a number of technologies including firewall and antivirus software to protect your data. Where you are required to use passwords to access areas of this site, then you also have a responsibility to take reasonable steps to protect them.
Access to and correction of your information
We do take all reasonable steps to update or correct any personally identifiable information that has been submitted via this website.
As covered under the Data Protection Act you have a right to request a copy of your personal information held by Ricardo and to have any inaccuracies amended. Please address requests to the Data Protection, Ricardo UK Ltd , Shoreham-by-Sea , West Sussex , BN43 5FG , United Kingdom
Ricardo may change this policy from time to time. If there are any major changes in the way we use your personal information we will make that information available by posting a notice on this site.